Privacy Policy

Last updated: January 22, 2026

1. Introduction

Welcome to Fahimly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account, we collect your email address, name, and password.
  • Study Materials: Content you upload including PDF documents, images of homework problems, textbook pages, and notes.
  • Audio Recordings: Lecture recordings and voice notes you create within the app for transcription and study material generation.
  • User-Generated Content: Questions you ask, study sets you create, flashcards, quizzes, and any text you input.

2.2 Information Collected Automatically

  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Usage Data: How you interact with our Service, including features used, study progress, and learning patterns.
  • Log Data: IP address, browser type, pages visited, time spent, and other diagnostic data.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered study assistance features
  • Process and transcribe your audio recordings into study materials
  • Analyze uploaded images and documents to generate solutions and explanations
  • Create personalized flashcards, quizzes, and study sets from your materials
  • Track your learning progress and mastery levels
  • Send you notifications about study reminders (with your permission)
  • Process subscription payments and manage your account
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address technical issues or fraud

4. AI Processing and Third-Party Services

Our Service uses artificial intelligence to analyze your study materials and provide educational assistance. Your content may be processed by:

  • AI Language Models: To generate explanations, answers, and study materials. These services process your content but do not retain it for training purposes.
  • Cloud Storage (Convex): To securely store your study materials, recordings, and account data.
  • Authentication Providers: Google and Apple for social sign-in options.
  • Payment Processors: To handle subscription payments securely.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is:

  • Encrypted in transit using TLS/SSL protocols
  • Stored securely in cloud infrastructure with access controls
  • Protected by authentication mechanisms on your device (including secure storage for authentication tokens)

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your account and associated data through the Settings menu
  • Data Portability: Request your data in a portable format
  • Opt-out: Disable notifications and certain data collection features

7. Device Permissions

Our mobile app may request the following permissions:

  • Camera: To take photos of homework problems, textbook pages, and study materials for AI analysis
  • Photo Library: To select existing images for analysis and study material creation
  • Microphone: To record lectures and class discussions for transcription
  • Notifications: To send study reminders and updates (optional)

You can manage these permissions at any time through your device settings.

8. Children's Privacy

Our Service is designed for educational purposes and may be used by students of various ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@fahimly.com